RISEiLIENCE Terms & Conditions.

Class Registration

pre-registration for class is RECOMMENDED. TO ACCOMODATE ALL STUDENTS IN A FAIR MANNER, PLEASE NOTE OUR CANCELLATION POLICY below. Classes without students may be canceled within 4 hours of class beginning.

TO PRE REGISTER FOR CLASS YOU CAN download the WALLA App in the your app store.

riseilience: Instructions for first time users

- Download the walla app in the app store.

- click create account and continue with email, apple, or google.

- Once account is created, click the icon to search for RISEilience for classes.

Terms & Conditions, Cancellation policy and fees

we recognize that life happens and understand when adjustments need to be made to your schedule. To ensure that we are adhering to the values of yoga and to honor the valuable time of each student and instructor, the window of time for cancellations is 6 hours before a class is to begin.

UNLIMITED MEMBERSHIPS: Limit two classes per day.

AUTO-PAY MEMBERSHIPS: Automatic monthly renewal will recur forever or until terminated. Limit two classes per day, 60-day cancelation notice for most packages

VETERANS & FIRST RESPONDERS: 10% off class packs &10% off branded products

ALL PRIVATE SESSION PASSES: Are non-refundable. Please note our cancellation policy for Private Sessions is 24 hours without penalty. If the cancellation is within 24 hours you will be charged for the Private Session.

ALL CLASS PASSES AND PACKAGES ARE NON-REFUNDABLE. ALL PRIVATE SESSION PURCHASES EXPIRE WITHIN 6 MONTHS.

CLASS CANCELLATION POLICY: All classes must be canceled within 6 hours before their scheduled class starts or will incur a fee of $15.. 

If you have pre registered for class with a Drop In, Class Pass, or Unlimited Membership:

If you have pre registered for a private session, pop up class or workshop:

We require cancellation 48 hours or more prior to the start time of any private session, Pop Up class or workshop. refunds will only be given if cancellation is received prior to 48 hours before the session.

At RISEilience, we strive to create a welcoming and supportive environment for all members of our community.

To ensure that everyone has a positive experience and feels respected and valued, we ask all clients to adhere to the following code of conduct:

1. Respect for Others:

Treat fellow clients, instructors, staff members, and visitors with kindness, respect, and courtesy at all times. Refrain from engaging in any form of discrimination, harassment, bullying, or intimidation based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic.

2. Mindful Behavior:

Maintain a quiet and mindful atmosphere within the studio, especially in practice areas, waiting areas, and locker rooms. Refrain from disruptive behavior, including loud conversations, use of electronic devices, or any activity that may disturb others' practice or meditation.

3. Personal Hygiene and Cleanliness:

Practice good personal hygiene by wearing clean yoga attire and using deodorant before attending classes.

Bring a clean yoga mat and towel to each class or rent one at RISEilience and wipe down mats and props after use with cleaning supplies.

4. Safety and Injury Prevention:

Listen to your body and practice yoga mindfully, avoiding movements or poses that cause pain or discomfort. Notify the instructor of any injuries, medical conditions, or limitations before participating in class, and follow their guidance for modifications or adjustments.

5. Studio Etiquette:

Arrive on time for classes. Ontime is at least 5 minutes before class is to start to minimize disruption and ensure a smooth start to the session. Follow the instructions of the instructor and adhere to class schedules, including start and end times, to maintain the flow of the session. No entry after class has started.

6. Cleanliness and Respect for Studio Space:

Keep all common areas, including practice rooms, locker rooms, and bathrooms, clean and tidy. Respect the studio property and equipment, including yoga mats, props, and other amenities, and use them responsibly.

7. Feedback and Communication:

Provide constructive feedback to instructors or studio management in a respectful and considerate manner. Address any concerns or complaints promptly and directly with studio staff, and work together to find a resolution.

8. Compliance with Policies and Guidelines:

Familiarize yourself with and adhere to all studio policies, including those related to class reservations, payments, cancellations, and refunds. Comply with all safety protocols, emergency procedures, and any other guidelines provided by the studio.

9. Community Support:

Contribute to a positive and inclusive atmosphere by supporting fellow clients and celebrating their achievements and progress. Failure to comply with this code of conduct may result in disciplinary action, including warnings, suspension, or termination of membership, at the discretion of studio management.

Thank you for your cooperation in creating a harmonious and respectful environment at RISEilience.